Senior Network Engineer - Chronic Issues Management

Objective

    The Senior Network Engineer / Chronic Issues Management will be working in close cooperation with Problem Management, and SD&R service architecture and tools team in identifying, designing and introducing systemic solutions for Chronic issues in order to proactively address and mitigate issues that could affect other assets. The Senior Network Engineer / Chronic Issues Management will be responsible for identifying chronic issues, implementing/establishing and maintaining networks and their performance.

    Responsibilities

    • Participation in meetings to understand Network needs, Chronic issues identified and introduce solutions.
    • Troubleshooting and managing network problems.
    • Optimize network performance by monitoring performance, troubleshooting network problems and scheduling upgrades, replacements, and solutions for Chronic issues.
    • Secure network system by establishing and enforcing policies.
    • Reporting network operational status by gathering and prioritizing information.
    • Proactively studying new technologies within your area to incorporate them with the product/service portfolio as solutions to Chronic issues.
    • Perform Intelligent Hands requests when required.
Trilingual Technical Support Specialist

Requirements

  • Advanced English Speaker. Fluent in verbal and written English. High Proficiency level (85%>) (Must).
  • 4-5 years of experience as Network Engineer (Solution architect/network design.)
  • Certifications in Juniper and Cisco (e.g. CCIE-Cisco Certified Internet Engineer or JNIE-Juniper Network Internet Engineer)
  • LAN and WAN
  • Proxy Servers
  • Firewalls
  • Cisco, HP and Juniper network components
  • Basic knowledge in Windows and Linux
  • Basic knowledge in VM Ware
  • Certifications in Juniper and Cisco (e.g. CCIE-Cisco Certified Internet Engineer or JNIE-Juniper Network Internet Engineer)
  • Knowledge about the ITIL framework
  • Innovative, creative and imaginative approach to solutions design and problem management
  • Generally adaptable approach, with ability to work under pressure
  • High level of interpersonal skills
  • Willingness to accommodate a wide variety of tasks and duties, flexible to work patterns and requirements
  • Accurate and methodical
  • Technically savvy

Competitive salary based on experience and skills.

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