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Cisco Pre Sales Solutions Engineer


To indirectly contribute to Cisco’s revenue and growth, by offering technical insight and expert advice to Cisco business partners and qualified Cisco sales employees, as they work with end customers to define a Cisco solution that meets their specific needs

Hard skills
  • 75% completion of CCNA track (must).
  • Other technical studies or industry certifications are a plus.
  • “Passionate about technology”.
  • Experience in a technical support role is highly desired.
Soft skills
  • Previous experience working with networking equipment (desired).
  • Experience in a sales environment is a plus.

Ask the right probing questions in a timely manner, to gather all relevant details to understand correctly what the requestor needs; then perform effective research, using different resources at his disposal and finally, provide an effective and comprehensive answer that should meet the requester expectations.

  • Work from Home.
  • Growth Opportunities.

Explore the benefits we have for you!

Our collaborators can enjoy many great benefits.

Flexible schedules

Our teams have schedules that adapt to your needs. Rest assured that we have the right one for you, even if you are studying.


We think about your professional growth, so at SYKES we have specific career plans to develop your skills day by day.

Compensation and benefits

Our collaborators can take advantage of discounts and agreements in universities, restaurants, among others.

Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.