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Client University Administrator

Objective

To ensure the success of the organizational development strategies of all employees and customers across all levels and support areas.

Hard skills
  • Advanced English Speaker. Fluent in verbal and written English. High Proficiency level (88 %>) (must).
  • Reporting/Analytics knowledge(must).
  • Intermediate excel knowledge (must)
  • Data manage (must).
  • Technical Background (desired).
  • Time Management (must).
  • Organized person (must).
  • Teaching / onboarding experience (desired).
  • Quality experience (desired).
  • Change Management (desired).
Soft skills
  • Change Management (desired).
  • Familiar with SalesForce, SmartSheets, Google, Skilljar (desired).
  • Talent Management experience (desired).
Responsibilities
  • To deploy methods for data file formatting, data analysis methodologies, and management reporting.
  • To select and deploy appropriate instructional procedures or methods such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role-play, mentoring and web-based training.
  • To develop, monitor and track onboarding strategies for key positions.
  • To develop, filter, monitor an track organizational strategies for key positions.
Benefits
  • Work at home during COVID
  • Wellness program
  • Growth opportunities
  • Educational reimbursement
  • Compensation and Benefits
  • Association

Explore the benefits we have for you!


Our collaborators can enjoy many great benefits.

Flexible schedules

Our teams have schedules that adapt to your needs. Rest assured that we have the right one for you, even if you are studying.

Development

We think about your professional growth, so at SYKES we have specific career plans to develop your skills day by day.

Compensation and benefits

Our collaborators can take advantage of discounts and agreements in universities, restaurants, among others.

Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.