SYKES is now part of Sitel Group®. Visit www.sitel.com for more information.

Demo Support Engineer

Objective

We are looking for a passionate and creative engineer, ready to create compelling demo assets, and a desire to contribute to our Demo environment, as it is the core customer facing demo template used by Solutions Engineers, Account Executives, and others across the company.

Hard skills
  • Advanced English Speaker. Fluent in verbal and written English. High Proficiency level (87 %>)
  • Application development, including html, web services, working with cloud services (must).
  • Ops development, including tools, build automation, IT security, single sign-on (must).
  • Computer Science degree or equivalent background (must).
  • Background in technical training and content creation a strong preference (must).
  • Proficient in 1 or more coding languages including, JavaScript, C#, PHP, Python (desired)
Soft skills
  • Knowledge of web services, SDKs, REST and SOAP APIs.
  • Linux and Windows system administrative skills, web-based applications. development and HTTP (Desired).
  • Ability to understand new and popular programming languages as more developers use them to create integrations.
Responsibilities
  • Create, maintain, and support the demo environment and tools for the Sales organization.
  • Provide thought leadership on demo development and execution.
  • Increase sales success by improving demo quality and ability to innovate.
  • Work with Solution Engineers to tailor demos for specific prospects or industries.
  • Increase SE productivity by reducing time required to configure demos.
Benefits
  • Work at home
  • Private Insurance
  • Tech Academy

Explore the benefits we have for you!


Our collaborators can enjoy many great benefits.

Flexible schedules

Our teams have schedules that adapt to your needs. Rest assured that we have the right one for you, even if you are studying.

Development

We think about your professional growth, so at SYKES we have specific career plans to develop your skills day by day.

Compensation and benefits

Our collaborators can take advantage of discounts and agreements in universities, restaurants, among others.

Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.