SYKES is now part of Sitel Group®. Visit www.sitel.com for more information.

QA Software Engineer

Objective

Be the Test lead of the team by delivering high quality solutions to stakeholders, and to ensure organizational needs are met with the development and automation of the projects.

Hard skills
  • Advanced English Speaker.
  • Fluent in verbal and written English.
  • High Proficiency level (85 %>).
  • 2+ years as a Software Engineer/Software Engineer in Test (must).
  • Proficient in 1 or more coding languages including, JavaScript, C# (must).
  • Experience with Salesforce platform (must).
  • Experience with CI/CD paradigms, monitoring and alerting (must).
  • Experience with Automation tools, like Selenium and Cucumber/Spec Flow (desired).
Soft skills
  • Experience writing and executing unit and integration tests.
  • Demonstrated ability to troubleshoot and triage complex, code-related technical issues (must).
  • Experience in web or mobile application development.
Responsibilities
  • Identify and Alert team to defects in backlog grooming cadences.
  • Execute end to end & regression testing and provide feedback to the team on the status of quality.
  • Design test plans, scenarios, and scripts.
  • Ability to perform manual testing while identifying opportunities for automation.
  • Ability to code Project and Platform Automation features and functions with minimal supervision.
Benefits
  • Work from Home.
  • Private Insurance.
  • Tech Academy.

Explore the benefits we have for you!


Our collaborators can enjoy many great benefits.

Flexible schedules

Our teams have schedules that adapt to your needs. Rest assured that we have the right one for you, even if you are studying.

Development

We think about your professional growth, so at SYKES we have specific career plans to develop your skills day by day.

Compensation and benefits

Our collaborators can take advantage of discounts and agreements in universities, restaurants, among others.

Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.