OUR LEADERS

We’d like to introduce you to up our Board of Directors

At SYKES Costa Rica, our priority is our people. This is the reason why we are proud of having a team of qualified leaders, with extensive experience. We can even say that many of them have grown professionally within SYKES to become leaders and role models for their teams. With an open and innovative mind, they have encouraged our collaborators to give their all, working together as a great family, and reaffirming SYKES as the best place to Work, Learn and Grow in Costa Rica.

Alejandro Arciniegas

Vice President Operations

Profession:
Industrial Engineering
6 years at SYKES

Angelica Dengo

Operations Director

Profession:
Bachelor's degree in Psychology
23 years at SYKES

Daniela Rojas

Operations Director

Profession:
MBA Business Administration
15 years at SYKES

Diego Mora

Operations Director

Profession:
System Engineering
12 years at SYKES

Ernesto Castellanos

Performance Excellence Director

Profession:
Civil Engineering
23 years at SYKES

Guillermo Blanco

Administration Director

Profession:
Bachelor's degree in Business Administration
24 years en SYKES

Gustavo Jenkins

IT Director

Profession:
Computer Engineering
25 years at SYKES

Jefferson Grant

Operations Director

Profession:
Industrial Engineering
24 years at SYKES

Jonathan Benavides

Human Capital Director

Profession:
Master of Business Administration

Martin Jensen

Operations Director

Profession:
Bachelor's degree in Business Administration
19 years at SYKES

Nidia Rodriguez

Finance Director

Profession:
Bachelor's degree in Accounting and Finance
2 years at SYKES

Oscar Aguero

BI Manager Operations

Profession:
Bachelor's degree in Business Administration
14 years at SYKES

Roy Mena

Corporate Affairs Director

Profession:
Bachelor in Computing and Informatics
18 years at SYKES

LIVE THE

Take a look at our open positions!

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Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.